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FREQUENTLY
ASKED QUESTIONS
WHICH CITIES DO YOU OFFER
DELIVERY?
click here
to see the list of cities.
We
offer delivery for gifts to pakistan
in more then 50 cities
WILL THE
GIFT LOOK EXACTLY SHOWED IN THE PICTURE?
Every city has there own arrangement and
presentation, therefore the product may look
slightly different then pictures.
ARE THE ITEMS GIFT WRAPPED?
Yes all items are
gift wrapped in original vendor packing with the vendor name printed on
DO YOU DELIVER FREE GREETING
CARD?
Yes! You’ll have
the option to add a free message on a greeting
card when you order it!
DO YOU OFFER PERSONALIZED CAKE MESSAGE?
No!
Unfortunately we do not offer any personalize
messages on cakes. We understand customers would
love to have messages on cakes, but due to
handling issues, its impossible to write on
cakes. General issues we face for cake writings
are (1)Spelling errors by Vendors (2) Melting of
icing words on cakes.(3) Short life of icing
words may result in ruining the cake
taste.
HOW LONG IN ADVANCE SHOULD I
PLACE THE ORDER ?
We recommend
minimum 48 hours, however we do also offer same
day delivery in major cities. You may also place
your order few weeks or months before delivery
date. Our order forms will give you an option to
select your own delivery date in advance.
WHAT ARE
YOUR DELIVERY TIMINGS?
Our Delivery timings are 11AM to 8 PM.
DO YOU DELIVER ON SUNDAYS AND HOLIDAYS?
We
offer holiday/Sunday delivery in Karachi, Lahore,
Islamabad, Pindi, Multan, Sialkot, Gujranwala,
Faisalabad, Gujrat, Jhelum, Mirpur AK, Hyderabad, Peshawar, Quetta,
Sargodha, Wah Cantt, Taxila, Hasan Abdal, Attock,
Wazirabad, Sahiwal, Bahawalpur, Dina, Lalamusa and Kharian.
For all other cities unfortunately there is no
Holiday services available.
IS SHIPPING FREE OR ARE THERE ANY
HIDDEN CHARGES?
Yes
Shipping is Free! you only pay the price you
see on our website for the product.
WHAT IF
THE RECEIVER DOES NOT RECEIVE THE PRODUCT?
Our delivery is 99.9% Guaranteed but If we fail
to deliver due to operational issues.
We will offer 100% refund,
However if receiver information is incorrect or
if the address is closed then the item will go
in storage for next day delivery and will void
all quality warranty.
DO YOU ACCEPT CREDIT CARDS ? WHAT
WILL APPEAR ON MY CREDIT CARD STATEMENT?
Yes, we accept
Visa, Master, Amex and Discover
credit/debit/gift cards and will
appear as " Pakistan Gift
Courier Inc" on your credit card statement.
I DONT HAVE A CREDIT CARD HOW CAN
I ORDER
?
Below are other payment methods for customer who
do not wish to use credit card or debit card
The best and quickest way is to pay from visa
gift cards which are easily available on all
major stores.
click
here to check out stores close to you,
offering visa gift cards. Its simple, you pay
them on counter and they issue you a gift card
which can be used online on our website.
Western Union / Money Gram Transfer / Remitly
US Bank Transfer for USA customers
Zelle Pay for USA Customers
UK bank transfer for UK customers
Visa Gift Cards
Jazz Cash / Easy Paisa
For more information on
that, please whatsapp us
+923009225821
I
WOULD LIKE TO PAY VIA BANK TRANSFER OR JAZZ CASH
?
Local
or International customers who have online
banking access in Pakistan or can visit local
banks or Jazz dealers in Pakistan, can pay us
via Bank transfer or JAZZ Cash, Below is the
information.
Jazz Cash
Telephone 03009225821
Bank Transfer
Bank Al Habib
Account : 5032 0081 000393 01 4
Account name : Pakistan Gift
Money can be transferred as per website rates in
PKR and order information can be emailed or
whatsapp with transaction details to obtain
order id from our agent.
IS YOUR SITE SECURE TO GIVE
CREDIT CARD INFORMATION ?
Our payment pages are 100% secured. When you
reach our credit card detail input page, you
will see a padlock appear on the bottom right
hand of the page. On this payment page, your
card details are secured within 256-bit
encrypted sessions.
We use world famous
authorize. net
gateway for approvals and after an
approval, your credit card information is
immediately deleted from records. Your credit
card information is very safe
DO
YOU ACCEPT PAY PAL ?
Paypal is currently
disabled until further notice. As paypal have issues within delivery in
Pakistan.
CAN
I CHOOSE MY OWN DELIVERY DATE ?
Yes ofcourse!
Our order
form gives you a choice to choose your own desired delivery date.
CAN
I CHOOSE MY OWN DELIVERY TIME ?
You may put a
time request but time deliveries are not guaranteed as it all depends
on suppliers and areas of every city. However we do offer guaranteed
midnight delivery at extra charges.
WHAT IF I AM NOT HAPPY WITH THE QUALITY OF PRODUCT DELIVERED ?
We use one of
the best suppliers in Pakistan, however in some cases the customer
may not be satisfied from the quality, in such case, the sender or
the receiver needs to register a complaint within 24 hours after
delivery, You can register your complaint on our whats app help line
92-300 9225821 or call at our help line at 1800 860 5143 to register
a complaint.
I AM BIT CONCERNED IF MY GIFT WILL BE DELIVERED ON TIME AND THE
WEBSITE IS SECURED AND RELIABLE?
We are doing
this business since 1997 and have served more then 75,000 satisfied
customers, We are PCI Compliant website and use worlds best gateway to
pass all credit card information. You may checkout our google or
facebook reviews page
below to read reviews of our customers.
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